eHousing Plus
First-Time Homebuyer Program
Second Mortgage Payoffs
Manufactured Housing
Non-US Citizens/DACA
Homebuyer Education
General Program Questions

eHousing Plus

How do I get training and my lender credentials so I can reserve loans?

User Credential are issued only AFTER an authorized individual attends ALL Training Requirements. This includes Program Training and Workflow/Technical Training. Get started by clicking this link.

I have my lender credentials but changed companies. How do I transfer them to my new company?

I have reserved loans previously but now I don’t see myself if the drop-down box. Who do I contact?

If you have any questions regarding your lender credentials, please contact

I reserved under one program but now need to change to another program. How do I do this?

Requests for a change of product or rate must be submitted to eHousingPlus.
Complete and submit the Change Loan Request form by clicking this link.

What is the link to register loans?

First-Time Homebuyer Program

How do you determine income for the First-Time Homebuyer program?

Second Mortgage Payoffs

Does a homebuyer need to payoff their second mortgage or can it be subordinated?

The second cannot be subordinated and must be paid off when refinancing the home.

Who do we contact to get a second mortgage payoff?

U.S. Bank is the Master Servicer for all HIP first and second mortgages. The homebuyer can request a payoff at any time by calling U.S. Bank at 800-365-7772. Faxed payoff requests from customers or authorized third parties can be sent to U.S. Bank at 800-200-8772.

If the borrower or authorized third party would like to submit their payoff request via regular mail, please send to the following address:

U.S. Bank Home Mortgage
Attn: Payoff Department
3751 Airpark Dr.
Owensboro, KY 42301

Previous HIP Programs

HIP Plus

September 1, 2019 - August 31, 2020: HIP Plus offered a lower interest rate with a two-part second mortgage: half of the DPA was prorated over 3 years and the other half the DPA was only forgivable after the 30-year loan term.

First-Time Homebuyer Program (FTHB)

March 2019: The FTHB program began and featured a 15-yr forgivable second mortgage.

October 2020: The terms of the second were reduced to a 7-yr forgivable mortgage.

March 1, 2021: The FTHB second changed to its present terms of a no interest, no payment, 3-yr prorated forgivable mortgage.

Manufactured Housing

What are the manufactured housing minimum requirements?

Borrowers must have a minimum 680 credit score, maximum 45% DTI, no manual underwriting and no single-wide manufactured homes. View additional manufactured housing minimum requirements

Non-US Citizens/DACA

Are non-US Citizens eligible for HIP programs?

A non-United States citizen who is lawfully residing in the United States is eligible for a mortgage. All non-United States citizen applicants must have current, acceptable documentation from the U.S. Citizenship & Immigration Services (USCIS) evidencing the person's legal residency status and authorization to be employed in the United States.

A permanent resident alien must hold a Green Card; I-551 Permanent Resident Card.

A Non-Permanent Resident Alien (NPRA) is a foreign citizen who is permitted to reside in the United States and may have been granted authorization to work by the U.S. Citizenship & Immigration Service (USCIS).
A Deferred Action for Childhood Arrivals (DACA) classification with the USCIS are granted to individuals who were brought to the United States as children and allows the individual to become eligible for a work permit in the United States.

Non-U.S. Citizens are underwritten to the same documentation requirements as U.S. borrowers.

Can a homebuyer with an ITIN use the HIP program?

Nevada Housing Division and U.S. Bank do not address this in their guidelines.  We leave it up to the lender to determine the homebuyer's eligibility and to verify and obtain documentation based on FHA, VA, USDA, Fannie Mae and Freddie Mac guidelines and requirements.

Homebuyer Education

Who must take the homebuyer education course?

All buyers (any person on the note/warranty Deed) must complete an approved homebuyer education course. A non-purchasing spouse (NPS) on title must complete a homebuyer education course. Cosigners are NOT required to take a class.

What homebuyer education classes are approved for the HIP programs?

The Nevada Housing Division (NHD) has partnered with Freddie Mac to offer their CreditSmart homebuyer education course. Access the program by clicking on this link.

NHD will accept any other HUD approved homebuyer education course. Due to Fannie Mae requirements, beginning with loans reserved on May 16, 2021, NHD will no longer accept Nevada Rural Housing Authority’s homebuyer education certificate for any HIP programs.


How do I find out if a condo project has been approved?

View the list of US Bank approved Fannie/Freddie projects by clicking this link.

View the list of FHA approved projects by clicking this link.

IF your condominium is not on this list or is on the declined list, please send an Email to Include project name, city, and state. They will get back to you with the current status of the project.

If you need to contact them by phone, please call 952-876-5318.

General Program Questions

Is Manual Underwriting Allowed?

Loans may only be manually underwritten for erroneous, inaccurate, or insufficient credit. Loans must comply with the requirements of the Fannie Mae, VA or USDA/RD guidelines per the selected product. Not permitted for FHA loans or manufactured homes. Adhere to US Bank guidelines specific to manual underwriting for Fannie Mae, VA and USDA-RD loans.

When is a Credit Rescore allowed?

Credit Reports at the time of Application or After

  • Once an application is taken and a new credit report obtained, that report will be used for 1003 purposes to qualify the borrower.
  • Any change to a credit line will be reviewed with a credit supplement or other acceptable documentation to show the most current credit line information. A credit supplement sufficient to show a debt has been paid off or closed rather than pulling a full new credit report. Pulling a new credit report is unacceptable.
  • U. S. Bank allows additional credit reports or a Rapid Rescore to be pulled only in those cases of documented erroneous, disputed or inaccurate information or it the credit report obtained at the application has expired. 
  • Additional credit reports or a Rapid Rescore are not allowed for purposes of trying to obtain higher credit scores.
  • All credit reports are required to be in the loan record.

Can a homebuyer use the Home Is Possible programs if the appraised value is less than the purchase price?

Yes – a homebuyer may purchase a home for more than the appraised value when using the HIP DPA programs. Remember, however, to always follow U. S. Bank and Agency underwriting guidelines.

What are the reduced MI coverages for HIP conventional loans?

18% for LTVs ratios > 95% and <= 97%
16% for LTVs ratios > 90% and <= 95%
12% for LTVs ratios > 85% and <= 90%
6% for LTVs ratios > 80% and <= 85%

What properties are eligible for the HIP programs?

Properties can be new or existing, one-four units, detached or attached, condos, townhomes and manufactured housing. Freddie Mac loans - one unit property only.

Can a borrower use a cosigner who owns a home?

Cosigners are allowed to own other real property under all HIP programs.

Does a spouse need to be on the HIP loan and if not, do we need to include their income?

A spouse does not have to be on the loan, but their income must be counted towards program limits.

Can a homebuyer use the HIP program more than once?

If a homebuyer has used any HIP DPA program previously, they are ineligible for any further assistance.

How do I find a Targeted area?

Nevada has over 120 targeted areas. Homebuyers can get the lower FTHB rate and DO NOT have to be a first-time buyer. Learn more about HUD Approved Targeted Areas by clicking on this link.